137 lines
5.2 KiB
JavaScript
137 lines
5.2 KiB
JavaScript
"use client";
|
|
import React from "react";
|
|
|
|
const RefundPolicy = () => {
|
|
return (
|
|
<div className="bg-white min-h-screen">
|
|
<div className="text-gray-800 p-4 sm:p-8 max-w-4xl w-full sm:w-4/6 lg:w-2/6 mx-auto my-8">
|
|
<h1 className="text-3xl sm:text-5xl font-emilys text-center mb-8">
|
|
Return and Cancellation Policy
|
|
</h1>
|
|
<p className="text-justify text-base sm:text-lg mb-6">
|
|
At <strong>Gupta Rudraksha and Beads</strong>, we are committed to
|
|
providing you with a divine and satisfying shopping experience for all
|
|
your sacred needs, including Rudraksha beads, Shaligrams, and Japa
|
|
Malas. Our policy ensures your peace of mind and convenience.
|
|
</p>
|
|
|
|
<hr className="my-6" />
|
|
|
|
<h2 className="text-xl sm:text-2xl font-semibold mb-4 font-emilys">
|
|
Returns and Exchanges
|
|
</h2>
|
|
<ul className="list-disc list-inside space-y-3 mb-6">
|
|
<li>
|
|
<strong>Eligibility:</strong> If you are not completely satisfied
|
|
with your purchase, you may return or exchange the item within{" "}
|
|
<strong>10 days of delivery</strong>. To qualify:
|
|
<ul className="list-disc list-inside pl-4 sm:pl-6">
|
|
<li>The item must be unused and in its original condition.</li>
|
|
<li>
|
|
It should include the original packaging and proof of purchase.
|
|
</li>
|
|
</ul>
|
|
</li>
|
|
<li>
|
|
<strong>Process:</strong> To initiate a return or exchange, please
|
|
email us at <strong>nepali.rudrakshabeads@gmail.com</strong> with
|
|
your order details. Our team will guide you through the process
|
|
promptly.
|
|
</li>
|
|
<li>
|
|
<strong>Refunds:</strong>
|
|
<ul className="list-disc list-inside pl-4 sm:pl-6">
|
|
<li>
|
|
Once we receive and inspect the returned item, we will notify
|
|
you of the approval or rejection of your refund.
|
|
</li>
|
|
<li>
|
|
If approved, the refund will be processed to your original
|
|
payment method within <strong>7-10 business days</strong>.
|
|
</li>
|
|
</ul>
|
|
</li>
|
|
</ul>
|
|
|
|
<hr className="my-6" />
|
|
|
|
<h2 className="text-xl sm:text-2xl font-semibold font-emilys mb-4">
|
|
Order Cancellations
|
|
</h2>
|
|
<ul className="list-disc list-inside space-y-3 mb-6">
|
|
<li>
|
|
<strong>Cancellation Window:</strong> You can cancel your order
|
|
within <strong>24 hours of placing it</strong> by emailing us at{" "}
|
|
<strong>nepali.rudrakshabeads@gmail.com</strong>.
|
|
</li>
|
|
<li>
|
|
<strong>After 24 Hours:</strong> If the order has already been
|
|
processed or shipped, cancellations will not be accepted, but you
|
|
may proceed with a return after delivery (refer to the Returns
|
|
policy).
|
|
</li>
|
|
</ul>
|
|
|
|
<hr className="my-6" />
|
|
|
|
<h2 className="text-xl sm:text-2xl font-semibold font-emilys mb-4">
|
|
Non-Returnable Items
|
|
</h2>
|
|
<ul className="list-disc list-inside space-y-3 mb-6">
|
|
<li>Customized or personalized products.</li>
|
|
<li>Items damaged due to mishandling after delivery.</li>
|
|
</ul>
|
|
<p className="text-base sm:text-lg mb-6">
|
|
For more clarity, feel free to contact us before purchasing.
|
|
</p>
|
|
|
|
<hr className="my-6" />
|
|
|
|
<h2 className="text-xl sm:text-2xl font-semibold font-emilys mb-4">
|
|
Shipping Costs
|
|
</h2>
|
|
<ul className="list-disc list-inside space-y-3 mb-6">
|
|
<li>
|
|
<strong>Returns:</strong> Customers are responsible for the shipping
|
|
costs associated with returning items. Shipping fees are
|
|
non-refundable.
|
|
</li>
|
|
<li>
|
|
<strong>Exchanges:</strong> If you receive a defective or incorrect
|
|
item, <strong>Gupta Rudraksha and Beads</strong> will cover the
|
|
shipping costs for the return and replacement.
|
|
</li>
|
|
</ul>
|
|
|
|
<hr className="my-6" />
|
|
|
|
<h2 className="text-xl sm:text-2xl font-semibold font-emilys mb-4">
|
|
Contact Us
|
|
</h2>
|
|
<p className="text-base sm:text-lg mb-6">
|
|
Your satisfaction is our utmost priority. For any queries or
|
|
assistance regarding returns, exchanges, or cancellations, please
|
|
contact us at:
|
|
</p>
|
|
<p className="text-base sm:text-lg mb-6">
|
|
📧 <strong>nepali.rudrakshabeads@gmail.com</strong>
|
|
</p>
|
|
<p className="text-base sm:text-lg mb-6">
|
|
We are here to ensure your experience with{" "}
|
|
<strong>Gupta Rudraksha and Beads</strong> is as spiritual and
|
|
fulfilling as the sacred items you purchase.
|
|
</p>
|
|
|
|
<hr className="my-6" />
|
|
|
|
<p className="text-sm text-gray-600 italic">
|
|
*Note: This policy is subject to updates without prior notice. Please
|
|
review it periodically for any changes.*
|
|
</p>
|
|
</div>
|
|
</div>
|
|
);
|
|
};
|
|
|
|
export default RefundPolicy;
|